Some of the services I offer as an independent assistant

Many entrepreneurs and business owners get to a point where they need to hire an independent assistant to help with some of their workloads.

As an independent assistant, there are many services I can offer to potential clients.

Although independent assistance is becoming more and more popular, some people still consider an independent assistant to be nothing more than an online secretary. But that’s far from the truth. An independent assistant has the potential to be so much more!

As an independent assistant, my job is to take on some of the tasks businesses or entrepreneurs have that they may not have the time or skills for. It’s a term that can encompass a wide range of tasks.

Database & CRM Maintenance

Many companies have a database or customer relationship management (CRM) system.

A business or company may use a CRM system for many reasons. These include invoicing, customer management, inventory, lead management, etc.

As an independent assistant one important and time-consuming task I can offer to take off your plate is to update and maintain your databases. In most cases, it’s a duty many owners would be happy to outsource.

Data Entry

As well as managing a company's database, I also offer to carry out other data entry.

Whatever the circumstances, this is generally a role that requires little training and can often be done from anywhere at any time. However, if I needed training, I would be more than happy to learn!

Social Media Management

Social media is not going away any time soon and many businesses rely on social media to gain trust with their customers and to sign up new ones.

Think about it. The first thing many people do when they find a new company or organization they like is to follow them on Twitter, Facebook, Instagram, and any other platform.

Social media is a safe way of effectively communicating with clients or followers and it can be very valuable for businesses. But, as a busy business owner, social media is just one more thing that takes time and effort.

Having experience with Social Media (check out my accounts), I can offer to help you with yours!

Web Maintenance

A website is often the first impression clients or customers get of a business. Plus, in the digital age, users expect a company to have a modern and user-friendly website.

I have maintained and updated quite a few websites, including my own, and offer my assistance with yours!

Proofreading & Editing

Proofreading and editing is an absolute necessity for any publication, press release, and even e-mails that an organization sends out. That said, it takes someone who knows the ins and outs of grammar and who has a sharp eye to do the job well.

Most businesses or authors may find that they have neither the time nor skills to do the job themselves. That’s why I offer to edit and proofread as an independent assistant.

E-mail Marketing

Sending e-mails to a list of customers and potential customers is a great way to sell products and services, build brand awareness, and announce company news and events.

Between sending e-mails to nurture new subscribers, e-mails to promote products and sales channels, and regular newsletters, it can be a lot to keep up with. Plus, with so much to do to keep a business running smoothly, many small businesses simply don't have the time to e-mail their list regularly.

I have a basic understanding of e-mail marketing and newsletter creation, so this is another valuable service I can offer.

Content Curation

Whether a business or individual has a blog, website, or multitude of social media accounts, they have to invest time into making everything perfect. This includes finding the perfect images, links, graphics, and information to exhibit on their platforms.

Calendar Management

Anyone who runs their own business or company probably has a busy schedule. So much so that managing their own time and calendar can leave important events forgotten or fallen to the wayside.

I can offer to manage your calendar, organize your meetings and appointments and remind you of upcoming events.

E-mail Management

Business owner’s inboxes have a tendency to fill up quickly. (I know mine does!) Trying to read and reply to every e-mail on a daily basis is easier said than done, especially if you have other things to work on throughout the day. (Don’t we all!)

As simple as it sounds, this is a highly sought-after service that business owners want to outsource!

As an independent assistant, e-mail management is a key service I offer. My job will be to filter out the junk mail, respond to what you allow me to, and organize the rest of the mail (see my article on how to delegate your e-mails!)

Travel Planning

Organizing a trip and booking a hotel takes time, especially if you are hoping to find a good deal. I can facilitate your travel plans by offering to take the reins.

I can plan and purchase airline tickets, book rental cars, and arrange a hotel or make reservations for Airbnb stays. So all you have to worry about is when to leave and what to pack.

Event Coordination

Planning events can be a major project, especially if it's a business event and you're trying to make a good impression. But organizing events for customer appreciation or networking can be a great way for businesses to raise their profile.

While pulling together some appetizers and a venue might not sound like a difficult task, it’s harder than some might think. Ensuring everything goes right with the food, venue, and entertainment is a hefty task.

For a company that may not have the time or energy to do this, I can offer to coordinate your events.

Customer Service

Some businesses provide customer service via phone, e-mail, and even social media. However, the key to ensuring customer happiness is making sure you respond to customer complaints or issues quickly. That’s easier said than done when you’re trying to run other aspects of a business.

I possess strong people skills, am a problem solver, and don’t necessarily mind dealing with conflict, I can offer to take care of customer services, messages or calls.

Summary

An independent assistant’s job is essentially based on making my client’s business easier to manage and scale. But that doesn’t mean my job is basic. In fact, it’s quite the opposite. There are so many different services I can help with!

Contact me so we can discuss how I can help you!